Danny Dijkzeul

Student Artificial intelligence · Trainer · me@ddijkzeul.nl · +31 (0)20-208 1126

I am customer success manager at Copernica Marketing Software. I help customers see value in their existing data. With my experience in automation and complicated marketing campaigns, I enjoy reaching satisfactory when our clients see higher ROI than expected.

Experience

Customer Succes Manager

Copernica BV

Helping starting customers setting up their account. Advising customers to get more out of their existing client data and automate the email marketing process. - Initial set up of the account. - Setting up win back and abandoned shopping cart campaigns for various web shops. - Looking for new ways of using the customer data.

December 2015 - present

Vice Chairman & Chief commissioner of acquisition

Study association VIA

As commissioner of acquisition of the study association I was responsible for talking to companies, who wanted to sponsor our study association. With these companies I made arrangements, so that they could meet students or get new employees.

February 2015 - February 2016

Technical Support Employee

Copernica BV

As a support employee at Copernica I helped customers who had questions about using the software. Day to day operations consisted of: - Help setting up starting customers - Helping partners with their customers - Answering support tickets - Answering support questions by telephone

April 2015 - December 2015

Education

University of Amsterdam

Bachelor Artificial intellegence
3 Year Course
September 2013 - June 2018

Skills

Programming Languages & Tools

Interests

When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows, I am an aspiring chef, and I spend a large amount of my free time exploring the latest technolgy advancements in the front-end web development world.

Awards & Certifications

  • Copernica Advanced user
  • Best multimedia bachelor app "Bonnetje"