I am customer success manager at Copernica Marketing Software. I help customers see value in their existing data. With my experience in automation and complicated marketing campaigns, I enjoy reaching satisfactory when our clients see higher ROI than expected.
Helping starting customers setting up their account. Advising customers to get more out of their existing client data and automate the email marketing process. - Initial set up of the account. - Setting up win back and abandoned shopping cart campaigns for various web shops. - Looking for new ways of using the customer data.
As commissioner of acquisition of the study association I was responsible for talking to companies, who wanted to sponsor our study association. With these companies I made arrangements, so that they could meet students or get new employees.
As a support employee at Copernica I helped customers who had questions about using the software. Day to day operations consisted of: - Help setting up starting customers - Helping partners with their customers - Answering support tickets - Answering support questions by telephone
When forced indoors, I follow a number of sci-fi and fantasy genre movies and television shows, I am an aspiring chef, and I spend a large amount of my free time exploring the latest technolgy advancements in the front-end web development world.